I have been a patient at the Lexington location for years. My past three experiences have been less than desirable. First, a couple of years ago I went in to have a cherry angioma from pregnancy removed. Once removed, the spot looked ten times worse than the cherry angioma ever thought about. It's LARGER and even more raised! Second, back in August of 2017 I saw Caroline Wilson who told me a spot on my face was "100% basal cell carcinoma". The lab results revealed IT WAS AN INGROWN HAIR. Finally, today, I went to have a skin tag removed from my neck. My appointment was at 10 and I didn't get called back until a little after 11 which is completely ridiculous. The doctor (who is great) explained that the tech would numb it and then clip it off. When the tech got ready to clip the skin tag she said she wasn't going to numb it, and I told her the doctor said she would and that I wanted her to. She acted completely put out but went ahead and did it anyway. When she started clipping I told her I could feel everything yet she kept on going and said NOTHING. She was completely rude throughout our entire encounter and I refuse to go back because of her. It's a shame that I can't remember her name.
I have been a patient at the Lexington location for years. My past three experiences have been less than desirable. First, a couple of years ago I went in to have a cherry angioma from pregnancy removed. Once removed, the spot looked ten times worse than the cherry angioma ever thought about. It's LARGER and even more raised! Second, back in August of 2017 I saw Caroline Wilson who told me a spot on my face was "100% basal cell carcinoma". The lab results revealed IT WAS AN INGROWN HAIR. Finally, today, I went to have a skin tag removed from my neck. My appointment was at 10 and I didn't get called back until a little after 11 which is completely ridiculous. The doctor (who is great) explained that the tech would numb it and then clip it off. When the tech got ready to clip the skin tag she said she wasn't going to numb it, and I told her the doctor said she would and that I wanted her to. She acted completely put out but went ahead and did it anyway. When she started clipping I told her I could feel everything yet she kept on going and said NOTHING. She was completely rude throughout our entire encounter and I refuse to go back because of her. It's a shame that I can't remember her name.