My wedding ring was purchased at the Newport Kentucky location. I moved away and when I had any issue, I found myself calling the Newport Kentucky location for assistance. I even called the Newport location while standing in a Fred Meyer store in Texas because the customer service was poor at the Texas location. Tracy at the Newport KY location handled my situation over the phone within minutes and my issue was resolved in Texas! Newport Kentucky location goes above and beyond and I can't explain how impressed I have been with them time after time!
All USA
My wedding ring was purchased at the Newport Kentucky location. I moved away and when I had any issue, I found myself calling the Newport Kentucky location for assistance. I even called the Newport location while standing in a Fred Meyer store in Texas because the customer service was poor at the Texas location. Tracy at the Newport KY location handled my situation over the phone within minutes and my issue was resolved in Texas! Newport Kentucky location goes above and beyond and I can't explain how impressed I have been with them time after time!