Fenton & McGarvey

I haven't had any issues with them, they've been easy to work with and were understanding when a family emergency occurred that consumed my income for a period of time. I've been making my payments on time for almost 2 years and have had zero issues or complaints. I was able to change my payment amount around without issue and was given a pretty good payoff deal. This is a debt collector, they aren't meant to be your pals, but for a debt collector I've gotta say. Not too shabby, appreciated the professionalism and courtesy throughout the entirety. Update to review based on recent interaction. I had this account paid off in FULL on 11/14/2017 and i was then billed again on the 17th of this month. When i called to get a refund of the amount that i was billed, i was told that they will not be reimbursing me for the amount even though they have now taken more than the agreed upon amount. I have already contact the better business bureau to have this resolved, but thought that it would be good to put this out there.